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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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erin watson

July 31, 2025

5  out of  5
rating by erin watson
"Lizet was great I had so many questions and she answered all of them in a timely matter"
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CLAUDIO LEONETTY

July 31, 2025

5  out of  5
rating by CLAUDIO LEONETTY
"⭐⭐⭐⭐⭐ Español: Quiero recomendar ampliamente a Laigen Torres, mi corredora de seguros en State Farm. Desde el primer día ha sido muy atenta, amable y siempre dispuesta a ayudar. Cada vez que tengo alguna duda o situación, ella me lo resuelve de inmediato, con una actitud increíblemente profesional y cercana. Se nota que le importa realmente el bienestar de sus clientes. Estoy muy agradecido por su atención y servicio. ¡Gracias, Laigen, por todo lo que haces! 100% recomendada. English: I highly recommend Laigen Torres, my insurance agent at State Farm. Since day one, she has been very kind, attentive, and always willing to help. Whenever I have a question or issue, she resolves it right away, always with a professional and friendly attitude. It’s clear that she truly cares about her clients. I’m very thankful for her service and support. Thank you, Laigen, for everything you do! 100% recommended."
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Carmella Hizer

July 31, 2025

5  out of  5
rating by Carmella Hizer
"Laigen was extremely helpful. She went above and beyond to assist me with choosing home and auto insurance. I would highly recommend contacting her for help."
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Arlyn Morales

July 30, 2025

5  out of  5
rating by Arlyn Morales
"Fue una buena experiencia trabajar con la Sra. Liset,con mucho conocimiento de lo hace. Le agradezco de todo corazón.."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Mike Lancy

July 16, 2025

5  out of  5
rating by Mike Lancy
"Makhya was extremely helpful with setting up my renters insurance! Quick and an overall smooth process!"
We responded:
"We’re honored by your positive feedback! Makhya is a super star team member! We are glad to hear how Makhya was able to help you with your renters insurance needs. We look forward to continuing to provide you with great service! If there is anything else we can do for your renters insurance needs, or other insurance needs just let us know!"
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Michael Mullins

July 15, 2025

5  out of  5
rating by Michael Mullins
"Incredible service and the best I have received in recent time. I only wish my first call shopping for auto, personal umbrella and homeowners insurance was with Makhya. I will recommend Makhya to all my family and friends. - Michael M."
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Teresa Salazar

July 15, 2025

5  out of  5
rating by Teresa Salazar
"Gracias.! Miss Lisset Sepúlveda, por su atención."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Alesia Jacks

July 15, 2025

5  out of  5
rating by Alesia Jacks
"Jennifer is always so knowledgeable and helpful. She’s made every effort to answer questions. She has been a pleasure to work with at StateFarm."
We responded:
"We’re honored by your positive feedback! Jennifer is a super star & we are glad to hear how phenomenal Jennifer was in assisting you! Her kindness truly shines! We are lucky to have her even luckier to have customers like you! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Barbara Hill

July 15, 2025

5  out of  5
rating by Barbara Hill
"We had so many details to wrap up with our new home and Lizet made it happen quickly and easily. I appreciate her great customer service."
We responded:
"We’re so thankful for your feedback! It’s our pleasure to assist you with your insurance needs. We are happy to hear how Lizet was able to provide great customer service in helping with your new homeowners insurance needs. We are delighted to have Lizet as an awesome part of this agency and even more delighted to have customers like you! If there is anything else we can do to help, please let us know!"
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Mike Lilly

July 11, 2025

5  out of  5
rating by Mike Lilly
"5 star makhya Makhya is the best one to do it.🕺🏼"
We responded:
"Thank you for your 5-star review! Yes Makhya is excellent at in her role! We are lucky to have her and even luckier to have happy customers like you to help you with all of your insurance needs! Thank you for such a positive, kind review!"
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Diana Gonzalez

June 19, 2025

5  out of  5
rating by Diana Gonzalez
"Lizet was absolutely wonderful to work with! She helped my husband and me with our auto insurance and made the whole process smooth and stress-free. She kept us informed the entire time and was always kind, patient, and professional. On top of that, she got us a great deal with excellent coverage that fit exactly what we needed. Overall, incredible service from start to finish. Lizet is a sweet and knowledgeable lady! We truly felt taken care of. 10/10 recommend her if you’re looking for someone who goes above and beyond! Thank you so much Lizet!"
We responded:
"Thank you, Diana! We’re honored by your positive feedback! We are so happy to hear that Lizet was absolutely wonderful and was able to help you maximize your savings on your auto insurance while providing excellent coverage! We are happy to hear that your service was smooth from smart to finish! We look forward to continuing to provide you with great service! If you ever need any assistance with anything else, whether it's life insurance, homeowners insurance, or any other insurance just let us know! Thank you and welcome to the State Farm family!"
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Candace Davis

June 16, 2025

5  out of  5
rating by Candace Davis
"I had a fantastic experience with M Nicole West State Farm Insurance. Their customer service was exceptional – friendly, knowledgeable, and always ready to assist. The process of setting up the policy for my new car was seamless and straightforward, with clear explanations provided for every detail. I felt genuinely valued as a customer, and any questions I had were answered promptly and thoroughly. Their competitive rates and comprehensive coverage options gave me peace of mind, and know that I am well protected. I highly recommend M Nicole West State Farm Insurance agency to anyone looking for a reliable and trustworthy State Farm agent. They are the best!"
We responded:
"Candace, Thank you so much for your kind words. We’re honored by your positive feedback! Thank you for trusting us to provide exceptional service for your auto insurance needs! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, whether it's life insurance, homeowners insurance or any other insurance coverage, we're here for you! Thank you again for your amazing 5 star review of our State Farm Agency! Your good neighbor, & Agent Nicole "
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Alec Gonzalez

June 9, 2025

5  out of  5
rating by Alec Gonzalez
"Exceptional Service from Lizet at State Farm! I can’t say enough good things about the incredible customer service we received from Lizet when getting an auto insurance quote. From the very beginning, she was professional, kind, and incredibly helpful. She took the time to understand our needs and worked diligently to find us a great rate—better than we expected! Lizet made the whole process smooth and stress-free. She answered all our questions with patience and clarity, and truly went above and beyond to ensure we felt confident in our decision. If you're looking for top-notch service and someone who genuinely cares, ask for Lizet. She’s the reason we chose State Farm, and we couldn’t be happier!"
We responded:
"Thank you for your 5-star review Alec, we are so happy to hear that Lizet was able to provide you an incredible top notch customer experience for your auto insurance needs! Her dedication and kindness truly shines! We are lucky to have her and even luckier to have amazing customers like you! If you ever need assistance with anything else, whether it is homeowners insurance, renters insurance, life insurance or any other coverage - we will be here to assist you! Thanks again for your 5 star review of our local State Farm Insurance agency!"
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David Kelley

June 6, 2025

5  out of  5
rating by David Kelley
"Makhya was a pleasure to work with, highly professional. She made the process of purchasing a new policy very simple and straight forward. Well worth the time spent."
We responded:
"Thank you David for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Makhya! Your satisfaction is our top priority! We look forward to continuing to support your auto insurance needs."
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josh murphy

June 6, 2025

5  out of  5
rating by josh murphy
"Grade A person wonderful service very patient and friendly"
We responded:
"Thank you Josh! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Bnlc. PK

May 30, 2025

5  out of  5
rating by Bnlc. PK
"Makiya was so efficient and helped me out perfectly"
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Gonzalo Pino

May 28, 2025

5  out of  5
rating by Gonzalo Pino
"No lo pienses dos veces state farm es la mejor aseguradora para tu auto, las mejores cotizaciones; además muy profesionales con su trato y la atención al cliente, fui atendido por Liseth y Laigen. Llamen por ellas y verán que maravilla de atención. Son los mejores."
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Robert Stouffer

May 21, 2025

5  out of  5
rating by Robert Stouffer
"Great customer service. Thanks Jennifer for the help with my insurance needs. Everything was easy to get done with your help"
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Jesus De La Puente

May 11, 2025

5  out of  5
rating by Jesus De La Puente
"Muy buen servicio, la agente Laigen me atendió excelente. Recomiendo 100% esta agencia de Statefarm."
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Dan

May 8, 2025

5  out of  5
rating by Dan
"Laigen was great, helpful and helped me save a ton of money on my car insurance!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Phaon Dario

May 7, 2025

5  out of  5
rating by Phaon Dario
"Makhya in State Farm made us very comfortable thru the process of insuring our home and auto. Makhya is well experienced in insurance products and she was able to match our current coverage and save us over $1000. I am so grateful to Makhya. Kudos"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Orlando Villavicencio

April 30, 2025

5  out of  5
rating by Orlando Villavicencio
"Super great Customer Service!! Highly appreciated and recommended!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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German Osorio

April 18, 2025

5  out of  5
rating by German Osorio
"Liceth es una persona muy atenta gracias x la atención y brindar un excelente servicio"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jairo Diaz

April 18, 2025

5  out of  5
rating by Jairo Diaz
"Lozet muchas gracias por su amable atención es una persona con muchas capacidades para atender y dejar satifecho al cliente muy amable bendiciones"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Dave Williams

April 17, 2025

1  out of  5
rating by Dave Williams
"Bait and Switch Nicole West's employee, quoted 1 price, but that price never materialized. Instead, I was charged 20% more. I never received the price promised. Crooked Liars I switched to Progressive Insurance from Nicole West State Farm. For a lower rate. Angel from this office was the one who solicited me with a rate I never received. Then he wanted me to pay the higher rate. It was raised 2 times. From the quoted price. I am happy to leave this highly dishonest Insurance office."
We responded:
"Thank you for your feedback. This is not the experience we want State Farm customers to have. We would like to learn more about what happened and how we can improve. Please get in touch with us so we can make it right."