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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Candace Davis

June 16, 2025

5  out of  5
rating by Candace Davis
"I had a fantastic experience with M Nicole West State Farm Insurance. Their customer service was exceptional – friendly, knowledgeable, and always ready to assist. The process of setting up the policy for my new car was seamless and straightforward, with clear explanations provided for every detail. I felt genuinely valued as a customer, and any questions I had were answered promptly and thoroughly. Their competitive rates and comprehensive coverage options gave me peace of mind, and know that I am well protected. I highly recommend M Nicole West State Farm Insurance agency to anyone looking for a reliable and trustworthy State Farm agent. They are the best!"
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Alec Gonzalez

June 9, 2025

5  out of  5
rating by Alec Gonzalez
"Exceptional Service from Lizet at State Farm! I can’t say enough good things about the incredible customer service we received from Lizet when getting an auto insurance quote. From the very beginning, she was professional, kind, and incredibly helpful. She took the time to understand our needs and worked diligently to find us a great rate—better than we expected! Lizet made the whole process smooth and stress-free. She answered all our questions with patience and clarity, and truly went above and beyond to ensure we felt confident in our decision. If you're looking for top-notch service and someone who genuinely cares, ask for Lizet. She’s the reason we chose State Farm, and we couldn’t be happier!"
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David Kelley

June 6, 2025

5  out of  5
rating by David Kelley
"Makhya was a pleasure to work with, highly professional. She made the process of purchasing a new policy very simple and straight forward. Well worth the time spent."
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josh murphy

June 6, 2025

5  out of  5
rating by josh murphy
"Grade A person wonderful service very patient and friendly"
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Bnlc. PK

May 30, 2025

5  out of  5
rating by Bnlc. PK
"Makiya was so efficient and helped me out perfectly"
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Gonzalo Pino

May 28, 2025

5  out of  5
rating by Gonzalo Pino
"No lo pienses dos veces state farm es la mejor aseguradora para tu auto, las mejores cotizaciones; además muy profesionales con su trato y la atención al cliente, fui atendido por Liseth y Laigen. Llamen por ellas y verán que maravilla de atención. Son los mejores."
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Robert Stouffer

May 21, 2025

5  out of  5
rating by Robert Stouffer
"Great customer service. Thanks Jennifer for the help with my insurance needs. Everything was easy to get done with your help"
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Jesus De La Puente

May 11, 2025

5  out of  5
rating by Jesus De La Puente
"Muy buen servicio, la agente Laigen me atendió excelente. Recomiendo 100% esta agencia de Statefarm."
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Dan

May 8, 2025

5  out of  5
rating by Dan
"Laigen was great, helpful and helped me save a ton of money on my car insurance!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Phaon Dario

May 7, 2025

5  out of  5
rating by Phaon Dario
"Makhya in State Farm made us very comfortable thru the process of insuring our home and auto. Makhya is well experienced in insurance products and she was able to match our current coverage and save us over $1000. I am so grateful to Makhya. Kudos"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Orlando Villavicencio

April 30, 2025

5  out of  5
rating by Orlando Villavicencio
"Super great Customer Service!! Highly appreciated and recommended!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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German Osorio

April 18, 2025

5  out of  5
rating by German Osorio
"Liceth es una persona muy atenta gracias x la atención y brindar un excelente servicio"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jairo Diaz

April 18, 2025

5  out of  5
rating by Jairo Diaz
"Lozet muchas gracias por su amable atención es una persona con muchas capacidades para atender y dejar satifecho al cliente muy amable bendiciones"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Dave Williams

April 17, 2025

1  out of  5
rating by Dave Williams
"Bait and Switch Nicole West's employee, quoted 1 price, but that price never materialized. Instead, I was charged 20% more. I never received the price promised. Crooked Liars I switched to Progressive Insurance from Nicole West State Farm. For a lower rate. Angel from this office was the one who solicited me with a rate I never received. Then he wanted me to pay the higher rate. It was raised 2 times. From the quoted price. I am happy to leave this highly dishonest Insurance office."
We responded:
"Thank you for your feedback. This is not the experience we want State Farm customers to have. We would like to learn more about what happened and how we can improve. Please get in touch with us so we can make it right."
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Tulio Eduardo Bustillos Monsalve

April 16, 2025

5  out of  5
rating by Tulio Eduardo Bustillos Monsalve
"Hello, I talked to Lizet, she was very helpful and understanding. 💯 % recommended!"
We responded:
"Thank you! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Irisita Iris

April 11, 2025

5  out of  5
rating by Irisita Iris
"Excellent service..very professional took her time to explain the policy..very pleased.thank you"
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Jose Vargas

April 3, 2025

5  out of  5
rating by Jose Vargas
"Excelente servicio, la señora muy profesional y amable."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Darilu Flores

April 1, 2025

5  out of  5
rating by Darilu Flores
"Comparto con Uds mi mejor experiencia a través de la compra de mi seguro el día de hoy Abril 01/25, trato amable, cordial, relación precio- necesidad del cliente, hablan honestos y sinceros!! me sentí totalmente segura y confiada desde la comodidad de mi hogar!! todo mi respeto a la familia State Farm.. gracias Lizet Sepúlveda mi asesora de negocios."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Rob Morse

March 29, 2025

4  out of  5
rating by Rob Morse
"Nice folks but made a mistake that caused me to have to wait an extra hour at the dmv"
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Elaine Suarez

March 26, 2025

5  out of  5
rating by Elaine Suarez
"Makhya was so helpful and understanding. It was my first time going through this process and she answered all my questions as well as went ahead and applied discounts I qualified for without me having to ask. It was easy to communicate with her and she explained things clearly."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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manny lastra

March 26, 2025

5  out of  5
rating by manny lastra
"I am very please with Lizet she is all about a good company would want to deal with their clients 😊 very professional"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Eliezer Oquendo

March 21, 2025

5  out of  5
rating by Eliezer Oquendo
"Buena atencion de liset"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Eric Gonzalez

March 14, 2025

5  out of  5
rating by Eric Gonzalez
"Lizet thank you for the outstanding customer service,smooth experience and also bilingual! Gracias!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Tiffany Perez

March 12, 2025

5  out of  5
rating by Tiffany Perez
"I called in with some questions and was helped by Makhya. She was very helpful and understanding and answered all of my questions without frustration. Love being a State Farm customer!!!"
We responded:
"Thank you for selecting our agency for your auto insurance needs we are happy that we could assist you! - Citlally G."
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Tariq Francis

March 11, 2025

5  out of  5
rating by Tariq Francis
"Lizet and Angel were amazing agents in assisting me with all the help I needed."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"